Coaching Training

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When you have completed this course you will be able to define the key concepts associated with coaching and mentoring and you will be able to:

  • Understand the basic processes behind coaching,
  • Have the ability to introduce coaching into your organization,
  • Understand the benefits of coaching in the organization,
  • Identify opportunities for coaching,
  • Understand the nature of the relationships that must be managed in any coaching program.
  • Use the knowledge for the overall benefit of the organization.

Coaching can be defined as:

the art of facilitating the performance, learning and development of another person

The key word is ‘facilitating’. The main assumption is that the coachee has the ability to actually think things through themselves and the coach brings out latent potential.

Coaching can be characterized as:

  • Job/Function focused activity
  • A responsibility of Managers who must coach all staff
  • Usually taking place within the confines of the formal manager - employee relationship
  • Initiated and driven by the manager
  • Based on Relationships that are finite

Benefits to the Coach :

  • Job Satisfaction
  • Further development of own skill level
  • Involvement in strategic activity

Benefits to the Employee :

  • Increase in skill level
  • Access to detailed knowledge
  • Individual attention in terms of training and development
  • Career path progression

Benefits to the Department :

  • Retention of staff
  • Retention of key knowledge and skills
  • Succession ability within the team
  • Motivation of staff

Benefits to the organization :

  • Retention of staff
  • Increased skill and knowledge levels
  • Succession planning
  • Competitive advantage through better people
  • Maximum utilization of human resources

With all of these benefits on offer, it makes sense to clarify exactly what coaching means.